SocialAudio

Social networks like Facebook and Google Plus are battling it out right now for supremacy and video chat has become one of the fiercest battlegrounds. Google has taken the lead with its hangout feature which supports up to 10 video participants at the time while Facebook has improved its chat feature by adding video capabilities.
I believe the next battle will involve improved audio capabilities as the world becomes ever mobile and on the go. Being able to communicate verbally on mobile devices hands free while driving or doing other things has become increasingly important.

In the past, there has been social networks based on audio communication (hence my term SocialAudio). The best of them all was a service called Utterz.com which came out before the age of the iPhone and smartphones hit its stride. They were smart by allowing their members to use any cell phone which then posted their audio files online so it was both a mobile and web social network. You could also listen to audio posts while driving hands free. You can also reply and cycle forward and backwards thru messages of those you were following and even from the public timeline. Unfortunately, for whatever reason, they were never able to become as popular as Twitter or Facebook and vanished.

If Google integrates Google Plus with its Google Voice product then they could provide the most impressive SocialAudio network ever. Since they’ve already started integrating G+ with their other products, this is not that far fetched. Users would be able to communicate via audio in real-time or via recorded messages any time any place.

In the mean time, there are some other services that operate in the SocialAudio arena. Each one has its own strengths and weaknesses.

  • Cinch.fm is the most well-known because it is backed by the folks from BlockTalkRadio. Google can look at their design for good ideas.
  • AudioBoo is an excellent mobile app that lets members record audio messages and post them on its own network. You can also use its BooMail to post messages that way.
  • Shoutomatic is similar to cinch in that its users can post audio messages and cross post to other networks. One of its most popular users is Clayton Morris from Fox news.
  • SoundCloud is different than these others because it isn’t actually designed to be a communication network but it is a social network where members share audio files, usually music but it also includes many other forms of sound. Many share their podcasts or just record audio messages. I can see them adding features that make it more of a SocialAudio network very easily.

Here’s a video demo he did about Shoutomatic.

Here’s a demo of AudioBoo

Intro to Audioboo from Mark Rock on Vimeo.

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Stop Me if you’ve Herd this one before

logo-utterz-inside

bessie

Most people today never heard of Utterz which was an innovative and fun community that launched around the same time as Twitter. You could do all the things we do now on Twitter and Facebook but even more. For example, not only could you publish posts on their website with text, images and video, but also audio via your cell phone. This was just before the release of the iPhone so it was very unique in that respect. Once the iPhone came out, Utterz really picked up new users quickly.

I actually liked the goofy name and the funny mascot Bessie with all of the built-in puns about cows including the catch phrase “Be Herd!”. It was so easy to share a voice post by simply calling a dedicated phone number and best of all you could listen to your circle of friends by using the phone’s keypad to cycle thru them. You could even reply to any audio post with you phone. It was perfect with a hands free setup in the car during long commutes.

Utterz wasn’t just a destination for your posts with a vibrant community, but it also let you publish whatever you posted to any of your other services such as on Twitter, Facebook, Flicr, and any of your own blogs. It was very easy to setup your channels too. They even had groups so you could share your posts only with that particular group (much better than G+ circles because it was easy to curate and join).

Everyone is going crazy over Google+ these days but Utterz everything it does and much much more. There have been some other audio/mobile based platforms since Utterz closed shop such as Cinch.com, ShoutOMatic.com and AudioBoo, but none of them can match everything Utterz did.

Here’s Simeon Margolis who was not only one of the founders of Utterz but also the official face/voice of the Utterz brand and community. We all loved Sim who was very active with the community. When he left rather abruptly, it took the wind out of the sails (and sales) of Utterz. So many things changed and not for the better either. The name even changed to Utterli which made no sense and along with that change they took good ole Bessie the cow mascot and shot her. So the cute and odd vibe was gone and so was its leader. Slowly, Utterz…um…Utterli died. Never to be herd from again. Sorry, just had to use one last pun in Bessie’s honor.

 

Here’s a good demo of how Utterz looked and functioned.

 

Here’s how easy it was to connect your Utterz to your other platforms.

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Google Like it or Not?

Eventually, Google will need to make some decisions regarding the way they let people like things if they want to have any consistency across all of their products and services. For example, on its new Google Plus network you can click the plus one button to “Like” something. See image of G+

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However, on google’s popular video platform, YouTube, you still see the traditional like button. Notice it also has the dislike (thumbs down) button which is not available on the new G+ network. You can’t give a minus one or negative one to anything, merely +1 or take it back.

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Now let’s take a look at Google Buzz, it’s earlier attempt at social networking. You will also see the “Like” button which becomes an Un-like button once you like something so on this platform (like on G+) you can only like something or take it back. You cannot give a negative vote as on youtube.

 

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Eventually, Google should provide the same methodology in its UI across all of their products. They should also make sure that the information all flows back to its flagship social network which will obviously be Google Plus.

 

Share and Share Alike

The same decisions regarding consistency should also apply to other functions on each service such as sharing and commenting. If you want to share something on Google Plus you don’t have many choices right now. You can only share it inside of Google Plus. You just have to decide to share it on the public stream for all to see or to one of your curated circles.

Note: There is a third party Chrome extension that allows you to share something to Twitter, Facebook and LinkedIn but I’m addressing built-in features from Google itself.

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On YouTube you have many more options to share something. You can email it to anyone you want or share it directly on Twitter or Facebook. You can also get the embed code (in some cases anyway) and embed the video on your website. I give Google a plus one for adding its Plus One button to YouTube. Nice job!  Also noteworthy, if you +1 a video on YouTube it will show up in your Google Profile under the +1′s section! However, nothing you +1 inside G+ or in a google search shows up yet. Double boo there.

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On Google Buzz you will notice a similarity to Google Plus where you can only share something on Buzz itself. However, they did include the email option which was good.

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Adding Your Two Cents Worth

The way Google handles commenting will change for sure too. They must become a model of consistency if they want people to embrace their platform for commenting. Already there are many people who have stated they would be willing to make Google Plus comments their commenting system for their blog. This is a big deal as platforms such as Disqus have spent years integrating with thousands of websites. Facebook comments has slowly replaced Disqus and other commenting systems so it is possible for Google Plus to infiltrate this market if they provide a worthwhile platform.

Google Plus offers a simple and straight forward system for commenting on someone’s post. You enter your comment and post it. Nothing much to do.

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An important thing to note here is the fact that Google Plus does not thread comments or conversations. It’s very twitter-like which is hard on the eyes and makes following the flow of conversations very difficult. You will see someone responding to a comment way down on the vertical list and have to do a lot of scrolling up and down if you care to make sense of it all. This must be fixed at some point. You can add the person’s name in your comment which helps a little but not really that much. Seeing the comment and then the reply/response just below it makes the most sense.

 

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On YouTube, well, no one really reads the troll infested comments on there do they? In any event, let’s compare how it handles commenting. As you can see, simple entry form but they do offer the option to leave a video response which makes sense since it’s a video service. They also display the number of characters remaining for comments (500).

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Also worth noting, there’s no threading either. Just a series of comments…no context.

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Google Buzz offers a similar plain vanilla commenting system like Google Plus. Just post a comment, you can’t reply to a commentator directly either.

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It also does not thread comments or conversations.

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Note: Google should have a dedicated tab in Google+ that shows all of the comments we’ve made. Right now it only shows posts we’ve shared on G+, not any of the comments. They should follow the examples by Disqus and BackType which Twitter just acquired.

Summation

So there you have it. An examination of the three core functions that Google will need to address at some point across all of its products:

1. How do people like something? They must replace Like with the Plus One button everywhere.

2. How do people share things? They need to offer wider array of choices as they do on YouTube. Yes, even to Twitter and Facebook.

3. How do people comment? They should offer a rich text experience with easy bold/italics formatting and the ability to thread conversations by replying to comments.

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Google’s Circle of Strife

googleplusI’m really liking Google+, the new social network from the search giant. Everyone who’s gotten into the field test release for G+ seems to be liking this effort much more than Google Wave and Google Buzz which is a good sign. However, everyone has complaints and suggestions too. What else is new?

Here’s my two cents worth. It centers around what I consider the best feature of G+ which is the Circles feature. In short, you can create groups for your contacts so you can isolate and control where your posts go, in theory anyway. There are some flaws in this design of course. The worst flaw has been fixed already though which involved the embarrassing situation that allowed people in your private circle to share your post publically. The Google dev team has been ultra busy patching holes like this so much praise must go their way. However, there are some other leaks that should be attended to sometime soon.

For example, let’s look at this situation. You create a private circle called XYZ for your small company and add about 10 people who work with you. Whenever you post something to this XYZ circle, only those 10 people you added to your circle will see it. That’s perfect and as designed. However, is this process as streamlined as possible? Not quite. Because this process is one-sided, it only truly works for the person who created the circle. Also, in order to make this form of communication a two-way street, all 10 people from XYZ must create and curate their own private circle for XYZ and must add all of the same people if they are all planning to stay in sync and on the same page. Obviously, for other types of circles (groups) this doesn’t matter as much. For example circles for good friends, relatives, etc.

Here’s another problem. So let’s say you create a new circle called Film Buffs and add some folks that love discussing films. So you try to share posts that involve movies to this film buffs circle instead of the public stream…which is what you do on twitter. Everything is shared in the public stream on there except if someone has a private account which is rare to see. 
On G+, even though you added people who are into movies to your film buffs circle it does not mean everything you see will be about films. Every public post made by the members of your film buffs circle will appear in this circle, doesn’t matter what it’s about. The same holds true for you if they create a movie circle and add you to it. That movie circle will display all of your public posts regardless of the topic.
How do you handle this? Should there be an option to block public posts and only display posts shared directly to the circle? This won’t work because there is no centralized management of circles. Everyone creates/maintains their own circles.So unless the members of the circle agree to create synchronized circles with similar memberships it will not work.

What’s the answer?
I think a public circle where someone controls its visibility and membership would be the answer. For example, once employees of XYZ join Google+ they can do a search for public circles and find their official XYZ circle (Friendfeed did this well). The members are already curated for them and members are added/removed automatically. You can decide to join or leave any time as well.

Without centralized circles everyone will have to create and curate their own which is fine for most situations but there are many cases where we can save a lot of time and effort by having official circles available. It would avoid duplication as well. Right now, people are having trouble labeling people…does this person go to social media circle or marketing or both? Friend or acquaintance?

The other problem with relying on individuals to create all of the circles is that people will post something to a circle they created about something and  the people they added to the circle will see it, but if someone replies to the post only those that happen to have created the same exact type of circle with similar people added to it will even see the reply. Unless the reply is marked public then many of the members of the circle won’t see it…which defeats the purpose of creating the circle in the first place. We are supposed to post to the public stream for all the world to see or to a particular circle for only those select people to view and respond to.  As it is today, Google’s circle design is flawed and should be fixed someday. Judging by the amazing response from the google development team so far I will bet it’s only a matter of time before they improve the process of communicating with circles on G+.

Note: G+ needs to improve Sparks too by integrating Google Reader and/or Buzz but that’s another story for another day.

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Social Misfit

Here’s my first text-to-speech animation that I called “SOCIAL MISFIT”. It’s about how silly all this social media stuff can be sometimes when people take things too personally when complete strangers decide to unfollow you on a social network for no good reason.

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Hindsite is 2.0/2.0

Yes, I know how to spell! I was just trying to be cute with the title of this post. Hindsight is indeed 20/20, especially when it comes to web 2.0 startups. There’s no better example than with Twitter, the ultra hot buzzword these days. Let’s take a look back at some reviews of Twitter to see who got it early and those that didn’t.

Mis-tweeten

Leo Laporte made a bold statement 2 years ago when he decided to leave twitter for its chief rival at the time, Jaiku (since purchased by Google and hung out to die on the vine).
Goodbye Twitter, Hello Jaiku! When did you come back, Leo? heh heh

Ross Mayfield from Many 2 Many was close but no cigar in his review of Twttr in which he said “To me its reply-to-all baked in your phone.” However, he gets half credit for this, “If they support MMS and let me send a photo to twttr and CC flickr, it will be a killer app.  But for now, put my SMS’ in a sidebar widget or give me feeds I can splice.”

Tweet On the money


Almost from day one (July 2006!) Michael Arrington saw the potential of Twitter early on so kudo’s to Mr Techcrunch. It was called Twttr at the time and not even Odeo’s primary service offering. Michael astutely gave Twttr thumbs up and even predicted the failure of Odeo’s main product at the time.

Robert (@Scobleizer) Scoble compared Twitter & Pownce, the pet project from Kevin Rose of Digg in July 2007 and correctly described how and why Twitter was going to be more successful (note, he didn’t say better).

Veronica Belmont (@Veronica) from CNet TV back in May 2007 did this fun Prize Fight between Twitter and Jaiku. It was a heated battle but Twitter won in the final round!

Final Thoughts

I know it’s not easy to predict which services will make it and which ones won’t. There are many variables that go into these things. Many of the times, the best man doesn’t always win and the better technology doesn’t finish on top. A good example is the BetaMax format vs VHS. All experts will tell you that VHS was inferior but somehow it became the standard and the rest is history. Was Twitter VHS and Jaiku BetaMax? Does it even matter? :)

P.S. Twitter’s true birthdate?

Twitter wasn’t really born in 2006 as they’ll have us believe. That’s when they became available to the public. The germ of the idea (called Status) was born in July 2000.
Here’s more if you’re interested.

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When Worlds Collide

worlds_collide Our personal lives have begun to merge and blend into our professional lives online thanks to the massive success of social networks like Twitter and Facebook. Our once separate virtual worlds have begun to collide, mixing friends with clients and coworkers with family members. It all reminds me of a hilarious episode on Seinfeld called “Independent George” where Jerry’s friend George became hysterical when his world’s started to collide and his fiancé started being friends with one of his friends from his other world.

I know it might seem silly to some. After all, we are who we are. We shouldn’t really keep anything secret and isolated, do we? Some will argue rather convincingly that it’s best to keep personal lives totally separate from professional lives while others have no problems mixing everything up into one online existence (as I do).

I must admit that everything does change once you break down that wall that kept your worlds apart. I think it has more to do with the level of anonymity that one kept more than anything else. For example, some start with their real name (i.e. ChrisBrogan, GuyKawasaki, etc.) so privacy was never a concern. However, others started out with some trepidation and used an alias (cough…cough). I think those that began with a cloak of privacy have the harder time of letting their worlds collide and thus might require a longer period of adjustment in order to fully accept this major change.

In any event, no matter how you decide to manage your worlds, one thing is certain: We must be as authentic and as honest as we can be, no matter which world we’re in. Everything we share online is documented forever for all the world to see.

What NOT to do if you let your worlds collide online

10 Ways to Get fired on Twitter

Cisco fatty coverage

30 ways to lose your job on Twitter

Don’t insult Client or their town on twitter!

How to get fired Facebook-style

Woman Killed by Husband because of Facebook status change

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Find Your Social Network Feeds

Many social websites nowadays provide news feeds – constant updates of changes since your last visit. However, finding all these feeds – to put them in Google Reader, for instance, can be tricky. Well, I’ve taken the hassle out of this chore by putting the URLs of many of the most popular feeds into one handy list. Enjoy.

Brightkite

http://brightkite.com/people/username/objects.rss

(replace rss with kml if needed)

http://brightkite.com/people/username/friendstream.rss

(to include feeds for friends)

Upcoming
Go to “My Events” page and look for the Subscribe button. Right-click and save feed URL.

Yelp
Login to Yelp and go to http://www.yelp.com/rss for links to RSS and Atom feeds.

LinkedIn
Next to your Network Updates is the RSS Button. Click it and enable the RSS feed option.

Wakoopa

http://wakoopa.com/username/feed/recently_used

(Recently used apps)

Good Reads
In the “My BookShelf” area you will find links for each of the following three types of feeds your GoodReads account can generate. Within each page there will be an RSS feed link you can right-click and copy and use elsewhere. The three feeds are: 1. Books Read, 2. Books Currently Reading, and 3. Books You Want to Read

Find Your Blog Feed

Blog platforms offer multiple feeds with some standard URLs. We won’t go into all of them here: instead we direct you to these helpful resources for the WordPress, Blogger, and TypePad blogging platforms.

Micro-blogging Services

Tumblr

http://username.tumblr.com/rss

Twitter

http://twitter.com/statuses/user_timeline/username.rss

Utterli

http://www.utterli.com/u/rss/username

(Personal feed only)

http://www.utterli.com/u/rss/home/pv-username

(For circle of friends)

Plurk

http://www.plurk.com/username.xml

identi-ca

http://identi.ca/username

Photo Services

Flickr

http://www.flickr.com/photos/username

Picasa

http://picasaweb.google.com/data/feed/base/user/username?alt=rss

SmugMug – In your Gallery, look for Available Feeds and you’ll some find some for RSS and Atom.

TwitPic – All of the photos you share on Twitter via TwitPic in one feed

http://twitpic.com/photos/username/feed.rss

Zooomr – Go to your zipline (

http://www.zooomr.com/username

) and look for the RSS feed icon.

Find Feeds for Video Services

YouTube-

http://gdata.youtube.com/feeds/api/users/username/uploads

(video uploads)

http://gdata.youtube.com/feeds/api/users/username/favorites

(favorite videos)

http://gdata.youtube.com/feeds/api/users/username/playlists

(Playlists)

12 seconds -

http://12seconds.tv/channel/username/feed

Vimeo

http://vimeo.com/username/videos/rss

(Videos)

http://vimeo.com/username/albums/rss

(Albums)

http://vimeo.com/username/likes/rss

(Things you’ve liked on Vimeo)

Seesmic -

http://feeds.seesmic.com/user.{username}.{format} (RSS or Atom)

Find Feeds for Music Services

Blip.fmhttp://blip.fm/feed/username

Last.fm -

http://ws.audioscrobbler.com/1.0/user/username/recenttracks.rss

iLike – After logging in, look for the RSS Feed button next to Recent Artist Updates.

Pandora – Generate any feed you want here: http://www.pandora.com/feeds

Bookmarking Services

Delicious-

http://feeds.delicious.com/v2/rss/username?count=15

Magnolia -

http://ma.gnolia.com/rss/full/people/username

Google Shared Stuff – Click the View Your Shared Stuff link and look for the RSS button.

StumbleUpon -

http://rss.stumbleupon.com/user/username/favorites

http://rss.stumbleupon.com/user/username/blog

http://rss.stumbleupon.com/user/username/reviews

http://rss.stumbleupon.com/user/username/comments

Commenting Services

Disqus-

http://disqus.com/people/username/comments.rss

BackType

http://feeds.backtype.com/username

Intense Debate – Go to the AddOns page and you’ll find all of your RSS feeds.

Find Feeds for News Services

Digg-

http://digg.com/users/username/history.rss

Google Reader – Google Reader Shared Items RSS Feed: Click Shared items under Your Stuff, then the link in the following line “Your shared items are available publicly at this web page.” On that page you will find the Atom Feed for all of the items you shared from Google Reader.

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SocialMedia Rooms

I’ve always thought that it would be so much fun if we could go to the movies online with a bunch of our social networking friends. We could watch a movie and chat while we watched it in real-time. I’ve actually sent the suggestion to Hulu, one of the best online video services available today but haven’t heard a peep or tweet from them yet.

Well, while researching another piece on HD video resources for Mashable, I stumbled across a new service from CBS called the CBS SocialRoom which delivers exactly what I’ve been looking for! I’ve only tried it a few times so I’m still not sure about all of its limitations such as how many people can it support in one room nor how it will scale as more people join a room. However, from what I have witnessed, it’s been rather fun and worth a look. 

The good news is that you don’t have to join yet another service because CBS allows anyone to jump into a room with a temporary nickname which was a smart move on their part. More sites should allow visitors to sample their services without requiring signing up.

Once in, you will see a good selection of TV shows to pick from. Obviously, they’re all CBS programs such as CSI, The Unit, Survivor, Amazing Race and others. In a clever move, they’ve also included some old shows too such as Star Trek, Twin Peaks and my personal favorite, The Twilight Zone. There are also some really crowd favorites such as The Love Boat and Dynasty which lends itself for great campy fun with online groups of friends.

Besides chatting, you can all take turns doing other things as well such as throwing tomatoes at the screen or other items like hearts, kisses or darts. If things get to be out of hand there’s an escape button that’ll let you go to your own private room to watch the movie which is a nice touch.

All this reminds me of Mystery Science Theater 3000 which had the host and his two robot sidekicks talking throughout a movie. Most of what they said was hilarious stuff which explains why it was on the air from 1988 to 1999. Of course, most of the conversations we will have won’t be nearly as clever as MST3K but I know there will be plenty of entertaining moments to make it all worthwhile.

CBS isn’t the first to attempt this type of social room service. Meebo, the universal instant messenger service released Meebo Rooms a while ago where groups of people can chat in the same room and watch the same videos that anyone could share by simply copying and pasting the video URL. However, the big difference with this service is the fact that everyone watches the videos at their own time and not as a group at the same time as CBS Social Room does. That’s a big difference because everyone needs to see the same portion of the video in order for all of the comments to make any sense at all. So, it’s a matter of close but no cigar to Meebo Rooms. Still, they were on the right track and came very close. They can easily add the ability to watch videos in real-time though as a group. We’ll see what happens there. Here’s a sample room I created called Film Lovers which has the entire “Pirates of Silicon Valley” playing 24/7.

I think this will become a very popular feature on many sites eventually. As mentioned earlier, I think Hulu would be the perfect place for watching movies with friends online. YouTube would be great too of course. It’s all part of the trend towards making browsing more social. New browsers such as Flock strive to bring co-browsing to the masses by integrating social networking sites with the browser. Others like SocialBrowse add a plugin to your existing browser so you can share links and stories. For more on co-browsing checkout “Collaborative Browsing”.

The future of the web involves real-time collaboration whether its for business (online presentations and meetings) or for pleasure (watching movies and chatting with friends).

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How to make Outlook the Ultimate Social Media Tool

Believe it or not, Microsoft can actually help you create the ultimate social media tool! If you use Microsoft Outlook 2007 as your email client then you have the basic foundation for creating a powerful social networking monster. Here’s how I use my most important communication tool on a daily basis.

Most organizations have Microsoft Windows networks with Exchange server which means most of corporate America is using Microsoft Outlook as their email client. At the heart of Outlook is the inbox, which is where you get all of your company related emails. It also manages everyone’s calendar and appoinments as well as tasks and notes. Not too shabby right out of the box.

However, with a few simple and free plugins and add-ons you can supercharge Outlook into an even more powerful web 2.0 communication tool with built-in social networking! Here are just some of the best services you can snap into Outlook.

Here’s view of my data center, Microsoft Outlook. Click image to enlarge.

Here’s a breakdown of each highlighted section of my Outlook:

1. Business Email: The inbox is grand central station for Outlook, the heart of your mailbox. All of my corporate emails go here.

2. Personal Email: Outlook allows you to add many other email accounts to your client so you can access your personal email accounts from services like Bellsouth, Earthlink and even web based services like GMail. Here’s an excellent tutorial on how to add gmail to outlook.

3. xobni: If you want extended information about the people that send you emails than checkout Xobni which has been covered on here before. Xobnix snaps inside Outlook and displays many new details about the senders and all of the emails that you’ve exchanged with them. They now connect directly to their LinkedIn account if they own one which opens a whole new world of possibilities.

4. OutTwit: If you want to use Twitter from inside Outlook then try this gem. OutTwit adds a tiny toolbar that lets you send new posts to twitter as well as read and reply. You can now use TinyURL and send direct messages to anyone. The beauty of it all is that it looks like your working but you’re actually goofing off with your twitter pals. You can have all new tweets appear in a folder called Tweets (if desired) just like email! It’s also firewall friendly. :)

5. Plaxo with Pulse: The address book is very important and Outlook does a great book with managing our contacts. Adding Plaxo with pulse and its excellent Outlook toolbar turns your Outlook into a dynamic social network. In essence, it’s like having FriendFeed in your email client. Also, Plaxo will sync all of your contacts online with your local address book. The most powerful feature is the way Plaxo can manage all of your contacts from many different email systems such as gmail, yahoo mail, and more.

6. RSS feeds: Outlook can become an excellent way to keep up with all of your RSS feeds! While I still love Google Reader, I find myself using Outlook’s excellent RSS reader more and more because I am always in my email. I get notified of new blog posts instantly as they appear in my Outlook just like new emails. I’m hoping they will add the sharing capabilities that other readers have but other than that, Outlook RSS reader is a great time saver! Here’s how to add RSS feeds to your Outlook.

7. TimeBridge: One of the best features of Outlook is the ability to check everyone’s calendar for meeting availability times. The problem with that excellent feature is that it only worked inside the firewall within an organization’s private network. Well, that is no longer the case thanks to services like TimeBridge which understands how valuable this feature is to everyone. It also snaps into Outlook and allows you to share your calendar and availability to people outside of your firewall and local network! This is a powerful way to schedule appointments that will save enormous amounts of time and frustration. Here’s an excellent DemoGirl screencast.

But wait there’s more!
These are just some of the many cool tools you can use with Outlook. I also use other things that work with Outlook that aren’t as visible as these other tools. Tools such as McAfee anti-virus and c2c’s ArchiveOne for archiving older emails with attachments while leaving the headers in my mailbox giving the appearance as if everything were still there (double-clicking the email retrieves it from an archive on another server, saving tons of mailbox space). So, there’s far more than meets the eye when it comes to Outlook

Final Thoughts

Outlook is like the Swiss Army Knife of communications. Sure, it’s a master when it comes to managing your emails, tasks, contacts and calendar appointments, but as you have seen it can do far more than you ever imagined. The possibilities are endless as increasing numbers of new services are developed to work with Microsoft Outlook. Choosing the right tools can help you turn Outlook into an even more powerful communication tool.

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