The Golden Circle

I was blown away by Simon Sinek‘s brilliant presentation of The Golden Circle which is part of his book “START WITH WHY“. It impacted me in a profound way that’s difficult to explain. In this amazing 18 minute TED talk, he gives solid, concrete examples of people and brands that prove his idea of Why, How and What (which he calls The Golden Circle). He uses Apple, Martin Luther King Jr. and the Wright Brothers to perfection in illustrating his points. In each case he explains how they were different than everyone else but still shared the same formula for success. This method of operating from the inside-out instead of the normal outside-in approach makes all the difference in the world.

The other amazing moment is when Simon points out that this isn’t based on his opinion but actually on biology. He then shows how the Golden Circle matches perfectly with the pathology of the human brain. The three sections of the brain correlate perfectly with the Why, How and What sections of the Golden Circle. The Why center being our emotional core…and the reason why we go with our gut feeling despite all facts and figures supporting the What aspects of a decision. It’s an amazing realization. He says “People don’t buy what you do, but why you do it” and “The goal isn’t to do business with everybody who needs what you have, the goal is to do business with those who believe what you believe”.  This is the key to creating loyalty which is the holy grail in business.

The Wright Brothers story was also fascinating. Simon explains how the pursuit of flight at the turn of the 20th century was much like the dot com buzz of this era. Everyone was after this goal including someone named Samuel Pierpont Langley who had a great deal of funding and access to the greatest minds of the time and yet two brothers with little education and finances were able to make history with their plane. This was because they were able to get people to work for them not for the what (money) but for the why (they believed in their vision of flight and why it was a noble cause).

Also captivating was the part about “The Law of Diffusion and Innovation” where Simon talks about the different types of people. There are the innovators (2.5%), early adopters (13.5%), early majority (34%), late majority (34%) and the laggards (16%). I laughed when he said the laggards are the ones that get touch tone phones only because they stopped making rotary phones!

I think this whole Golden Circle idea is life-changing information, not just for doing business but how we live our life too. The concept is so simple and yet so powerful. If we focus on the inside (internal) reasons why we do things instead of the outside (external) reasons, we will find more joy and happiness and ultimately, success and fulfillment.

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Magic Kingdom of Marketing and Technology

After a week of incredible fun in Disney World, I’ve come away from the experience filled Wishes01600with wonderful memories of precious moments with my family. I’m also filled with awe with Disney’s amazing skills in marketing and use of technology. No one takes more advantage of these tools more than they do when it comes to benefiting their business.
Sure, they are the ultimate merchants of fun, but they fully understand the importance of using everything possible when it comes to satisfying their customers (family members). Here are just some of the brilliant things that I noticed during my week there:

FastPass
The biggest complaint about the Disney experience or any large park adventure is always about the long lines and waiting. Disney implements a fantastic technology called the FastPass which vastly reduces the amount of time you have to wait in line to go on a ride or see a show! Slide your ticket into a machine and out pops a new FastPass ticket with the time that you need to return to casually waltz into the ride/show of choice.

Brilliant Layouts, Maps & Guide Books
Disney does a great job with the layout of their parks and provides plenty of guide books and maps everywhere you go. The brilliant layout continues within each park as well. Take the Magic Kingdom for example. At the center of it all is Cinderella’s Castle which acts as the hub in the wheel. Each part of the park is divided into different themes which makes the experience much easier to manage and enjoy.

Excellent Revenue Generating Design
Another genius layout design that generates tremendous revenue is the way that most rides and shows exit into a gift store! They provide a pleasurable experience and get their customers all lathered up and lead them into the lion’s den full of merchandise related to the experience they just enjoyed! Do you hear the cash registers? Brilliance!

Illusions of Convenience
Many of the things that Disney provides customers appear to be merely convenience features but actually serve dual purposes such as yet another revenue generating enhancement tool. For example, being able to send anything you purchase at a gift ship automatically back to your hotel room not only allows you to enjoy your time in the park more because you don’t have to carry those packages around all day (convenience) but it also keeps customers in the park and gives the illusion that they haven’t purchased anything and thus encourages them to make more purchases and so on. Again, brilliance!
Also, customers who can afford to stay at the more expensive hotels close to Disney don’t even need to drive to the parks! They can just jump on the monorail or even a boat and slide right in, take their rides and make their purchases all day long.

Collecting on Collectibles
Everyone knows how masterful Disney has been when it comes to generating a frenzy for collecting their classic movies by stealing a page from the DeBeers family and how they’ve dominated the diamond industry by managing the laws of Supply and Demand. Well, Disney has tapped into another goldmine: Pin Collecting! Yes, it appears to be a very inexpensive and fun little hobby at first glance, but it can quickly become a huge investment. There’s even an official website for Disney Pin Collecting.

Summation
Please don’t mistake any of this as negative. I fully enjoyed my experience at Disney and cannot wait to go back! I’m just impressed with the way they do things over there. They are a well-oiled machine of entertainment and capitalism. All businesses should study Disney and emulate their efforts. Please your customers and they will gladly spend their money with smiles on their faces. I know I sure did!

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Free Online Quickbooks Clones for Bus…

Intuit’s QuickBooks is arguably the king of accounting systems for small to medium sized companies. They sell standalone as well as online versions. The pricing for QuickBooks Online runs either $4.95/month for basic account or $16.95/month for Pro version.

Here’s a crop of QuickBooks Clones that offer less expensive alternatives and in some cases even FREE online accounts! There are strict limitations to the free basic accounts so pay close attention to the details which are clearly described on each site.

SimplifyThis is an excellent service and easy to use. The free account allows you to manage unlimited number of customers which is fantastic and offers SSL Encryption, your own logo, autobilling, support, track incidental charges and accept online payments. The only negative is that it only allows you to create three invoices per month. This makes the free account only viable for very small companies, most likely a single person consulting service. Still, it’s a great way to test drive the service before signing up for one of the beefier accounts such as the Tall account that offers 30 invoices per month for just $7 per month. Here’s a breakdown of all their plans.

FreshBooks has the best interface and also easy to use. The biggest difference between FreshBooks and SimplyThis is the way they handle maximum number of customers and invoices.
SimplyThis offers unlimited customers but limits invoices to just three per month, while FreshBooks does the complete opposite: unlimited invoices per month but you can only manage three customers.

Blinksale doesn’t offer as slick an interface as the previous two services but it is still pretty good. They offer the same service limitations to their free account as SimplyThis, offering unlimited customers but only three invoices per month.


Saasu has an impressive user interface and offers many features. Their free account allows unlimited customers and 15 invoices per month. Not too shabby.
Here’s their demo page where you can learn much more and see what it looks like in action. Here are all their plans and pricing.

30-day trials only

These services don’t offer unlimited free accounts as the ones above, but they do offer 30 day trials.

Less Accounting

SimplyBill

Final Thoughts

This public document will track the best online accounting services similar to QuickBooks so check back often.

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